Contact Us | Parfum Zone Kenya
Contact Parfum Zone Kenya — We're Here to Help
Welcome to Parfum Zone Kenya — your trusted online perfume shop serving Nairobi, Mombasa, Kisumu, and across East Africa. Whether you have a question about an order, need help choosing the perfect fragrance, or want to confirm delivery details, we're always happy to assist.
Get in Touch
- 📞 Phone / WhatsApp: +254729119491
- 📍 Location: Mombasa, Kenya
- ⏰ Hours: Monday – Saturday, 8:00 AM – 8:00 PM EAT
Delivery Information
- 📍 Same day delivery within Mombasa town
- 🚚 Next day delivery to Nairobi
- 📦 1–3 working days to Kisumu, Eldoret, Nakuru, Thika, Nyeri, Lamu, Malindi, and other towns
- 🌍 International shipping to Kampala, Dar es Salaam, Kigali, Zanzibar, and Arusha — contact us for rates
Payment Options
- 📲 M-Pesa — accepted for all orders
- 💵 Pay on Delivery — available within Mombasa town and Nairobi (Terms & Conditions apply)
Frequently Asked Questions
Are your perfumes original?
Yes — all products at Parfum Zone Kenya are 100% authentic. We also stock premium inspired fragrances, clearly labelled as such.
Can I return a perfume?
We accept returns on unopened, unused products within 24 hours of delivery. Contact us immediately via WhatsApp if there is an issue with your order.
Do you offer gift wrapping?
Yes! Contact us on WhatsApp to request gift wrapping for your order.
We look forward to helping you find your signature scent. Shop our full range of Men's Perfumes in Kenya or explore our Rayhaan Perfumes collection today.